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Corporate Relationship Support Manager - HSBC Corporate Banking

HSBC Limited - Singapore

Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

We are currently seeking a high caliber professional to join our team as Corporate Relationship Support Manager

In this role, you will

  • As a Corporate Relationship Support Manager, you are responsible in shaping the overall customer experience through your interaction with clients and also ensure a balance between financial solutions provided for clients and the Bank's credit and risk criteria. You will work closely with Relationship Managers to acquire and grow client relationships. To succeed, you will need to apply specific industry knowledge and partner Relationship and Product Managers to deliver credit and product solutions. Main activities include:
  • Manage and strengthen client relationship including attending to all client's inquiries, transactional/operational requests and follow through to ensure that these are satisfactorily addressed
  • Ensure that all customer transactions are executed accurately and in a timely manner
  • Maintain HSBC internal control standards, implement and observe Group Compliance Policy in daily work. This includes maintaining the necessary registers and ownership over Quality Assurance Service numbers for the Relationship Management Team
  • Supporting CMB (Commercial Banking) to attain their strategic growth targets while at the same time maintaining a high quality loan book for CMB
  • Safeguarding the bank from potential losses arising from credit and operational risks.
  • Performing optimization of Risk Weighted Assets (RWA) through clear understanding of Basel II regulatory framework and capital requirements.
  • Adopting a consultative selling approach to achieve product take up and retention.
  • Ensuring timely preparation of security and loan documentation internally that is in line with the credit approvals obtained as well as receipt of completed documents and activation of facility limits.
  • Ensuring operational effectiveness and delivery of high service levels.
  • Participating in ad hoc projects relating to portfolio review, management reports, improving risk mitigants and enhancing operational efficiency
  • Being adaptive to ongoing changes within the organization and support the implementation of needed changes in the department
  • Have responsibility particularly for the Corporate Real Estate Sector
JobStreet Singapore - 10 months ago - save job -

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